Privacy Policy

This Privacy Policy explains how GoodPitBall ("GoodPitBall", "we", "us") collects, uses and shares information when you visit goodpitball.com (the "Site") or submit a wholesale pricing request. The Site is intended for commercial buyers in the United States.

Information we collect

Information you provide

When you submit a wholesale pricing request, we collect the information you enter: your name, company, work email, phone number, business type, order quantity, ball size, colors, packaging and delivery preferences, destination ZIP code, delivery timeline and any project details you include.

Information collected automatically

When you submit a request, we record your IP address and browser user-agent to prevent spam and abuse. Our servers also keep standard technical logs (such as IP address, pages requested and time of request) for security and troubleshooting.

If website analytics are enabled, we use a privacy-focused analytics service that does not use cookies and does not collect personal information; it reports aggregate statistics such as page views and referring websites.

How we use information

• To review your request and prepare a wholesale quote, including freight options;
• To contact you about your request and your order;
• To send you a confirmation of your request;
• To protect the Site against spam, fraud and misuse;
• To understand how the Site is used and improve it.

We do not sell your personal information, and we do not use it for third-party advertising.

How we share information

• Global Environmental Solutions (GES). GoodPitBall products are sold through GES. Wholesale pricing requests are shared with the GES sales team so they can prepare quotes, coordinate freight and process orders.
• Service providers. We use providers for website hosting, email delivery and analytics. They process information only on our behalf.
• Freight carriers. When an order ships, delivery details are shared with the carrier.
• Legal reasons. We may disclose information if required by law or to protect our rights, customers or the public.

Cookies

The public Site does not set advertising or tracking cookies. A cookie is used only to keep authorized administrators signed in to the site's admin area. The Site loads fonts from Google Fonts, which means your browser connects to Google's servers; see Google's Privacy Policy ↗.

Data retention

We keep wholesale pricing requests for as long as needed to respond, maintain our business relationship and meet legal, accounting and tax obligations, and then delete or anonymize them.

Security

We use reasonable technical and organizational measures to protect your information, including encrypted connections and restricted admin access. No method of transmission or storage is completely secure.

Your privacy rights

Depending on where you live — including California under the CCPA/CPRA — you may have the right to know what personal information we hold about you, request a copy, ask us to correct or delete it, and opt out of its sale or sharing (we do not sell or share it for advertising). We will not discriminate against you for exercising these rights. To make a request, contact us using the details below; we may need to verify your identity.

Children

Although our products are used in children's play areas, the Site is intended for businesses and is not directed to children under 13. We do not knowingly collect information from children.

Changes to this policy

We may update this policy from time to time. The "Last updated" date at the top shows when it was last revised.

Contact us

For privacy questions or requests, contact the GES sales team at 978-388-3312 or through the GES Contact Us page ↗, and mention "GoodPitBall privacy request".